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Simply stay connected – VW Connect and We Connect
Smooth driving, seamless connectivity
Ensuring that your Volkswagen journeys are effortless and convenient in every way is a top priority. Get ready to take advantage of the wide range of connectivity services available through VW Connect or We Connect,¹ offering you a host of benefits designed to enhance your driving experience:
Install the Volkswagen app to connect your vehicle to your smartphone and keep up to date and in control of the available key services and functions!
Volkswagen online services
Help is never far away with VW Connect or We Connect services. Whatever your day-to-day needs, Volkswagen have the service to suit you. Explore all the services and options at glance by following the link below.
How to activate and use VW Connect/We Connect
Activating your mobile online services through the Volkswagen app is simple! Click the link below to find out more.
Register now and enjoy the benefits
You’ll need your Volkswagen ID user account details to connect with VW Connect/We Connect services. Use the link below and click ‘log in or register’.
The Volkswagen app – the perfect VW digital companion
Enjoy the full range of connectivity services offered by VW Connect, We Connect and Car.net. Download the app from either the App Store or Google Play Store by following the links below!
Download from Google Play Store
With so many key functions and services at a glance, the app offers even more convenience. For more info, watch the video below.
NEED VIDEO LINK
How do in-car apps and the In-Car Shop work?
You can purchase and download handy functions and services straight onto your Volkswagen infotainment system from the In-Car Shop,2. and easily extend to the VW Connect Plus or We Connect Plus service packages through the In-Car or Volkswagen Connect shops. Enjoy the full benefits of the entire range of mobile services for an extra one or two years!
Watch the video below to discover more.
NEED VIDEO LINK
Level up while you travel – AirConsole
Transform your Volkswagen infotainment system into a games console with AirConsole3 as a VW Connect Plus customer. Access a wide range of games as your infotainment display becomes the screen, while your smartphone acts as a controller. It’s easy, intuitive and a great way to make holiday travel part of the fun.
Volkswagen upgrades
Choose and add on upgrades,4 which include additional functions, at a date and time that suits you. Find out more here.
VW Connect and We Connect for your Volkswagen id
VW Connect and We Connect for your Volkswagen id
Use VW Connect and We Connect for your Volkswagen id5 and unlock a whole load of new driving opportunities, including:
Learn more about what VW Connect and We Connect offer for your Volkswagen id here.
Compatibility check
Check whether your mobile links to Volkswagen online services and see what’s available for your Volkswagen model.
Find out more here. NEED LINK
VW peace of mind
Car.net’s online services are always here to help ensure that your VW experience is a smooth as possible.
Get in touch
Got a question? Please ask! Get rapid answers and personal advice on Volkswagen’s digital services by following the link below.
1When you buy a new vehicle, you have the opportunity to use digital services from VW Connect/VW Connect Plus or We Connect/We Connect Plus for the free initial contract period. To use the VW Connect/VW Connect Plus or We Connect/We Connect Plus services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect/VW Connect Plus or We Connect/We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen: www.myvolkswagen.net. For customers with VW Connect and VW Connect Plus: the use of mobile online services is enabled by means of an integrated internet connection. For the use of the Wi-Fi hotspot, data plans can be purchased from the external mobile communications partner Cubic Telecom and used in the network coverage area within many European countries. The data in these plans can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use this service with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function of the service is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: the use of mobile online services is enabled by means of an integrated internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data plans can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these plans can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app ‘Volkswagen’. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider. With the Touareg from model year 2024, there is also a connection to the knowledge database Wikipedia for the languages German, English (UK), Spanish, French and Italian. For these languages, ChatGPT artificial intelligence is also integrated (connection to ChatGPT Version 40 mini). Note: ChatGPT answers may vary, contain incomplete, inaccurate or irrelevant information and infringe upon third-party rights. Accordingly, do not rely on the answers without checking them based on other sources of information. Furthermore, make sure that the use or dissemination of the responses, e.g. on social media or online, does not infringe upon any third-party rights (particularly copyrights or data protection rights).
2Not available for the Touareg from model year 2025.
3The AirConsole provider and contractual partner is N-Dream AG. The use of AirConsole is in accordance with the legal provisions of N-Dream AG. Volkswagen bear no responsibility for the content of AirConsole and exclusively technically enable access to AirConsole. Data protection information can be found in the VW Connect Privacy Policy.
4To obtain Upgrades, you need a Volkswagen ID user account, a valid VW Connect/We Connect contract and your primary user verification, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical function, hardware and software required for the relevant upgrade. The availability of Upgrades may also depend on the model year and production date. Upgrades available for the specific vehicle can be viewed by the primary user, depending on the model, in the infotainment system In-Car Shop, or the Volkswagen Connect Shop at https://connect-shop.volkswagen.com. Paid-for products can be purchased in the In-Car Shop and/or the Volkswagen Connect Shop with the payment methods that are currently available and can be viewed there. The availability of Upgrades functions may vary between the web shop and In-Car Shop. Your Volkswagen dealership is also happy to advise on questions regarding Upgrades and their availability. Purchased and activated Upgrades remain with the vehicle for the duration of the activation period, can be used by all drivers and cannot be transferred to other vehicles.
5When you buy a new vehicle, you have the opportunity to use digital services from VW Connect (Plus), We Connect (Plus) or VW Connect (Basic/Navigation) for the free initial contract period. To use the VW Connect (Plus), We Connect (Plus) or VW Connect (Basic/Navigation) services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect (Plus), We Connect (Plus) or VW Connect (Basic/Navigation) contract must be concluded with Volkswagen AG online at https://www.myvolkswagen.net or via the Volkswagen app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen: https://www.myvolkswagen.net.
Some We Connect/We Connect Plus or VW Connect/VW Connect Plus mobile online services can only be used via the Volkswagen app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad.
The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at https://connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current terms and conditions for the digital services of the ID family.
F Vindis & Sons (Bedford) Ltd, F Vindis & Sons (Peterborough) Ltd, F Vindis & Sons (Sawston) Ltd, F Vindis & Sons (St Ives) Ltd and Vindis Group Ltd, is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows F Vindis & Sons (Bedford) Ltd, F Vindis & Sons (Peterborough) Ltd, F Vindis & Sons (Sawston) Ltd, F Vindis & Sons (St Ives) Ltd and Vindis Group Ltd, to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.